Terms & Conditions

For the purpose of the following Terms & Conditions, County Sports Surfaces Ltd will be named CSS

The conditions termed below are the terms and conditions on which CSS will supply Goods to the exclusion of all other terms and conditions that the Customer wishes to apply to the contract. They may only be amended by agreement in writing between CSS and the Customer. If there is any conflict between these conditions and the provisions on the Order, those provisions will prevail.

  1. All drawings, descriptive matter, specifications and advertising issued by CSS and any descriptions or illustrations contained in CSS catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Goods described in them (dimensions are for guidance only). They will not form part of this Contract.
  2. Any typographical, clerical or other error or omission in any sales literature, quotation, price list, Acknowledgement, invoice or other document or information issued by CSS shall be subject to correction without any liability on the part of CSS.
  3. With regard to the sale of the goods, the quality and description of the Goods and any specification for them shall be as set out in the Order form or request and/or Acknowledgement.
  4. CSS reserves the right to make any changes in the specification of the Goods which are required to conform with any applicable statutory or regulatory requirements, or which do not materially affect their quality or performance.
  5. Any quotation given is valid for 30 days from its date unless CSS withdraws it earlier.
  6. Subject to the provisions of clause 3 , no order in respect of which an Acknowledgement/Quote has been issued by CSS may be cancelled by the Customer except with the written agreement of CSS and on terms that the Customer shall indemnify CSS in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, delivery charges and expenses incurred by CSS in the performance of the Contract or as a result of cancellation.
  1. Right to Cancel

7.1.   This clause 7 applies to Customers only where Customers are “consumers” as defined in the Consumer Protection (Distance Selling) Regulations 2000 (i.e. any natural person who is acting outside the course of his business) and where the Customer is purchasing Standard Goods from CSS  via post, email or telephone without having inspected the Goods.

7.2.   A Customer may cancel its order for the purchase of Goods by emailing or writing to CSS within 7 working days of receiving the Goods. Within 30 days of receiving notice from the Customer, CSS will refund credit card payments by credit card and other payments made by cheque to the Customer. The Goods must be returned to CSS before any refund is given.

7.3.   Customers that exercise their right to cancel the Contract in accordance with clause 7.2 , must retain possession of the Goods along with its original packaging, and take good care of them until CSS has made arrangements with the Customer to collect the Goods.   CSS also reserves the right to subtract a reasonable sum from the refund, in the event of finding the returned goods damaged due to circumstances beyond the control of CSS.

7.4. Where the Customer exercises its right to cancel the contract and CSS collects the Goods from the Customer, CSS shall be entitled to recover the cost of collecting such Goods from the Customer and deduct such costs from the sums to be paid to the Customer under clause 7.2 .

  1. Price and Payment

8.1.  Where no price has been quoted in the written Order, the price of the Goods shall be the price quoted in either CSS’s published price list or Website, current at the date of acceptance of the Order.

8.2.  Unless credit terms have been agreed beforehand the total VAT inclusive price is payable upon placing of the order.

8.3.   Estimates are not binding on CSS.

8.4. Prices are exclusive of VAT unless specifically stated otherwise.

8.5  Except as otherwise stated in the Order or in any price list of CSS, and unless otherwise agreed in writing between the Customer and CSS, all prices for Goods include transport costs, and where CSS agrees to deliver the Goods otherwise than at CSS’s premises, the Customer shall be liable to pay CSS’s charges for transport as specified in the Order.

8.6.  CSS may suspend delivery of the Goods if the Customer fails to pay on time or if in its opinion the Customer will not be able to meet or is unlikely to be able to meet any existing or future commitments to CSS.

8.7.  CSS reserves the right to charge interest at an annual rate of 4% above the base lending rate from time to time of  the Santander Bank, calculated monthly on sums unpaid after the due date. Interest shall be chargeable from the due date until payment both before and after any judgment.

  1. Delivery

9.1.  CSS aim to deliver the Goods by the Delivery Date. CSS shall not be liable for any loss or damage occurring through any failure to meet such date. The Goods may be delivered by CSS in advance of the Delivery Date on giving reasonable notice to the Customer.

9.2.  CSS shall notify the Customer if it cannot meet the Delivery Date as soon as it becomes aware.

9.3.   Where the Customer has elected for the Goods to be delivered to him, the Customer shall ensure that he is at the delivery address specified on the Order on the Delivery Date previously arranged with the Carrier or CSS. If CSS’s carrier is unable to deliver the Goods on the Delivery Date because the Customer is absent from such delivery address, CSS shall be entitled to charge the Customer a re-delivery charge.

  1. Ownership of Goods

10.1.   Goods delivered to the Customer shall remain the property of CSS until paid for in full or installed but risk in the Goods shall pass to the Customer on delivery.

  1. Limitation of Liability

11.1.  CSS does not limit its liability for death or personal injury caused by its negligence.

11.2.  CSS’s total financial liability for damage caused by negligence or breach of contract or otherwise to the tangible property of the Customer is limited to the amounts paid by the Customer under this Agreement.

11.3.   Subject as above CSS’s liability under the Contract or under any term, condition or warranty expressed or implied herein by virtue of the common law or statute or otherwise or in tort, in respect of loss or damage arising in consequence or by virtue of defective workmanship or materials shall be limited (insofar as such limitation is lawful and subject to the Warranty below), to the cost of making good defects in workmanship or materials which become apparent within 3 months of completion of the Works or the delivery of the goods (whichever applies) and where the defect is notified to CSS in writing within 28 days of becoming apparent.

11.4.  CSS shall not be liable to the Customer for any indirect or consequential loss or damage (whether for loss of profits, goodwill in business or otherwise) costs, expenses or other claims for consequential compensation whatsoever (however caused) even if foreseeable or if advised of the possibility of the Customer incurring such loss which may arise out of or in connection with the Contract.

  1. Warranty

12.1.  CSS is not the manufacturer of the Goods but warrants that (subject to other provision of these conditions) the Goods will be of a satisfactory quality and free from defects for the period of 3 months from the date of purchase.

12.2.  This warranty shall not affect any rights of the Customer if a consumer.

  1. Force Majeure

13.1.  CSS shall not be liable in respect of any failure to perform or delay in performance due to act of God, shortage of supply, riots, civil commotion, strikes, lock-outs, stoppages or restraint or withdrawal of labour for whatever cause whether partial or general or any other reason beyond its control.

  1. Miscellaneous

14.1.  Any indulgence granted by CSS to the Customer or any waiver by CSS of its rights under the Contract shall not be deemed an agreement not to enforce those rights again.

14.2.  Any notice required or permitted to be given by either party to the other under the Contract shall be in writing and may be given by hand or sent (by first class pre-paid post, acknowledged emailed transmission or comparable means of communication) to that other party at its registered office or principal place of business (in the case of a business) or (otherwise) the address stated on the Order. Any notice shall be deemed to be delivered seven days after posting in a pre-paid envelope addressed as above.

14.3.  The Contract shall be governed by the law of England and the parties submit to the non-exclusive jurisdiction of the Courts of England & Wales.

14.4. The parties to the Contract do not intend any term of this contract to be enforceable by any person that is not a party to it.